cabe 4d Platform Privacy Notice

This page describes what we collect when you use cabe 4d and how we keep that data protected. We operate our platform across supported jurisdictions, including Jakarta, Surabaya, and Bandung, and we handle your personal information according to applicable data protection law. Our commitment is to be transparent about what we gather, why we need it, and how you can exercise your rights.

We at cabe 4d collect data only to deliver our service — account verification, payment processing, fraud prevention, and customer support. We do not sell your information to third parties for marketing. This notice explains our practices in plain language so you understand exactly what happens to your data from the moment you sign up.

What we collect and why

We collect your email address, phone number, and full name during account registration on cabe 4d. We also gather identity documents (national ID, passport, or driver's license) as part of our KYC verification process. This is a legal requirement to prevent fraud and money laundering. We store these documents securely and do not share them with external parties except where law requires.

When you deposit funds via DANA, e-wallet, mobile banking, local payment, or bank transfer (online payment, e-wallet, mobile banking, local payment), we record the transaction details — amount, timestamp, and payment method. We use this data to reconcile your account balance, detect suspicious activity, and comply with financial reporting obligations. We do not retain your payment credentials; our payment processors handle those separately.

We also collect your IP address, device type, and browser information for security and troubleshooting. If you contact our support team, we log your messages and any attachments you send. We keep these records for at least two years to handle disputes and improve our service quality.

Your rights and data access

You have the right to request a copy of all personal data we hold about you on cabe 4d. You can also ask us to correct inaccurate information or delete your account and associated records, subject to legal retention requirements. To exercise these rights, contact our support team with your account email and a copy of your identity document.

We process requests within 14 business days. If you believe we have mishandled your data, you may lodge a complaint with your local data protection authority. Our servers may sit outside your jurisdiction, but we comply with data protection standards applicable to your region.

• Request access to your personal data
• Correct or update your profile information
• Delete your account and associated records
• Withdraw consent for marketing communications
• Lodge a complaint with your data protection authority

Our data protection commitments

We at cabe 4d encrypt all data in transit using SSL/TLS protocols. Your account password is hashed and never stored in plain text. We conduct regular security audits and maintain access controls so only authorized staff can view sensitive information. If we experience a data breach, we will notify affected members within 72 hours and provide guidance on protective steps.

We do not share your personal data with third parties except where necessary — for example, our payment processors need your transaction details to complete deposits, and our hosting provider stores encrypted backups. We have written agreements with all processors requiring them to protect your data to the same standard we do.

This privacy notice may be updated from time to time. We will notify you of material changes by email or by posting a notice on cabe 4d. Your continued use of the platform after such notice constitutes acceptance of the updated terms. If you have questions about how we handle your data, contact our support team at any time.